Privacy Policy

When you contact us through WhatsApp, phone, or email, we may receive information that you choose to provide, such as your name, phone number, email address, message, product requirements, delivery requirements, or other details included in your inquiry.

We use this information to respond to your inquiry, provide product information and quotations, discuss orders or custom requirements, and communicate with you regarding your request.

We do not ask you to provide personal information that is not reasonably required for these purposes.

We use Google Analytics 4 (GA4) to understand how visitors use our website, such as which pages are visited and how visitors interact with the site.

Analytics cookies are used only after you provide consent through our cookie notice. If you decline analytics cookies, we will not use GA4 analytics cookies for your visit.

You can change or withdraw your cookie preferences through the cookie settings available on our website. Google Analytics may collect information such as browser and device information, approximate location, and website interaction data when analytics consent is provided.

Cookie settings

We use personal information only for purposes such as:

• Responding to inquiries and requests.
• Providing product information and quotations.
• Communicating about orders, custom requirements, and services.
• Improving our website and services.
• Understanding website usage where you have consented to analytics cookies.

We do not sell your personal information to third parties.

Where necessary to provide website, communication, analytics, or other services, information may be processed by the following service providers. Such processing is limited to the relevant purpose.

• Vercel, which hosts this website.
• Sanity, which stores and delivers the product information, images, and 3D models shown on this website.
• Google, for Google Analytics (only after you accept analytics cookies) and for the map on our Contact page, which loads from Google when you open that page. Google may set its own cookies when the map loads.
• WhatsApp (Meta), when you choose to contact us through WhatsApp. Your use of WhatsApp is also subject to WhatsApp's own privacy policy.

If a page fails to load or work properly, a technical error report is sent to Sentry (Functional Software, Inc.), our error-monitoring service. It includes your IP address, browser and device type and the page address, and is used only to find and fix faults.

These service providers may store or process information on servers located outside India.

We handle personal data in accordance with applicable Indian data-protection requirements, including the Digital Personal Data Protection Act, 2023, as applicable. The Act provides rights relating to consent and personal-data processing, subject to its applicable provisions and commencement.

We retain inquiry information only for as long as reasonably necessary for the purposes described above, including responding to inquiries, maintaining business records, and meeting applicable legal or business requirements.

We take reasonable measures to protect personal information from unauthorised access, misuse, or disclosure.

You may ask us to tell you what personal information we hold about you, to correct or update it, or to delete it. To make a request, contact us using the details below and include enough information for us to identify your inquiry, such as the phone number or email address you used to contact us. We may need to confirm your identity before acting on a request.

We will correct or delete your information unless we need to keep it to meet legal requirements or maintain necessary business records.

If you have a complaint about how we handle your personal information, please contact us first so that we can try to resolve it. Where the Digital Personal Data Protection Act, 2023 applies, you may also have the right to raise a complaint with the Data Protection Board of India.

If you have questions about this Privacy Policy, want to know about personal information we hold about you, or wish to raise a privacy-related request, you can contact us:

Email: mahadevart29@gmail.com
Phone: +91 99820 96864

We will review and respond to reasonable privacy requests in accordance with applicable law.